Terms of Service

1. Agreement to these terms

These Terms of Service (“Terms”) form a binding agreement between you and LifeMantle (“LifeMantle,” “we,” “us”). By creating an account, accepting an invitation, or otherwise using the LifeMantle website, applications, and services (the “Service”), you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

2. Eligibility & children's information

You must be at least 18 years old to create a space. Because LifeMantle is designed for families to keep memories of children, you represent that you are the parent or legal guardian of any child whose photos or information you add, or that you have that person's permission. You are responsible for the content anyone you invite contributes to your space.

3. Your account

Keep your login credentials confidential and enable available security features (such as two-factor authentication). You are responsible for activity under your account. Tell us promptly at privacy@lifemantle.com if you suspect unauthorized use.

4. Your content & the license you grant us

You keep ownership of the photos, text, and other content you add (“Your Content”). You grant LifeMantle only the limited, non-exclusive license needed to host, back up, process, and display Your Content to you and the family members you invite, and to operate and improve the Service. We do not sell Your Content, and we do not use it to train machine-learning models. This license ends when you delete the content or your account, except for copies retained transiently in routine backups.

5. Acceptable use

You agree not to:

• upload unlawful, infringing, or harmful content, or content you don't have the right to share;
• invite people you do not trust, or use the Service to harass or harm anyone;
• attempt to breach, probe, or circumvent security, access controls, or rate limits;
• interfere with or place undue load on the Service or its infrastructure.

6. Intellectual property & prohibited copying

The Service itself — including its software, source and object code, design, “look and feel,” layout, user interface, graphics, logos, name, and all related content we create (collectively, the “LifeMantle Materials”) — is owned by LifeMantle and protected by copyright, trademark, trade-dress, and other laws. Aside from Your Content, nothing in these Terms transfers any right, title, or interest in the LifeMantle Materials to you.

You are strictly prohibited from:

• scraping, crawling, harvesting, or using bots or automated means to access, read, or extract any part of the Service or its content;
• copying, cloning, mirroring, or replicating the Service, or reproducing its design, layout, user interface, or “look and feel,” in whole or in part, to build or operate a similar or competing product;
• reverse engineering, decompiling, or disassembling the Service, or attempting to derive its source code or underlying structure;
• framing, mirroring, deep-linking, or embedding the Service without our written permission;
• using any LifeMantle Materials or content accessed through the Service to train, fine-tune, or develop any machine-learning or AI model or dataset; or
• removing, obscuring, or altering any copyright, trademark, or other proprietary notices.

These restrictions are a material part of this agreement. We may pursue all available legal and equitable remedies — including injunctive relief — for any violation.

7. Data, backups & durability

We work hard to keep your memories safe, and we provide a self-serve export so you always have your own copy. Even so, no online service can guarantee that data will never be lost. Please keep your own copies of anything irreplaceable. See our Security page for how we protect your data.

8. Subscriptions & billing

Paid plans and optional add-ons, when available, are billed through our payment processor (Stripe) and renew automatically until cancelled. Any free trial converts to a paid subscription unless you cancel before it ends. You can cancel anytime; access continues through the end of the paid period. Fees are non-refundable except where required by law.

If a paid subscription lapses or is cancelled, your space becomes read-only — you can still view and export everything — and is retained before deletion as described in our Privacy Policy. Complimentary spaces we designate are not billed and are not subject to that deletion.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, LifeMantle will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost data or profits, arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold LifeMantle harmless from claims arising out of content you contribute or your breach of these Terms.

12. Termination

You can delete your account at any time. We may suspend or terminate access if you materially breach these Terms (including the copying restrictions in Section 6).

13. Changes to these terms

We may update these Terms from time to time; we'll revise the “last updated” date above, and material changes will be communicated where appropriate. Continued use after changes means you accept them.

14. Dispute resolution & arbitration

Please read this section carefully — it affects how disputes are resolved and requires most of them to be handled by individual arbitration rather than in court.

Talk to us first. Most concerns can be resolved quickly. Before starting a formal proceeding, you agree to contact us at customerservice@lifemantle.com with a short description of the dispute and to give us 30 days to try to resolve it.

Binding individual arbitration. If we can't resolve a dispute informally, you and LifeMantle agree that any dispute arising out of or relating to these Terms or the Service will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, on an individual basis. The arbitration will be held in Nebraska or, at your election, by remote/telephonic means. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. Disputes will be brought only in your or our individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

Exceptions. Either party may (a) bring a qualifying claim in small-claims court, and (b) seek injunctive or equitable relief in court to protect its intellectual property or to enforce Section 6 (Intellectual property & prohibited copying).

Your right to opt out. You may opt out of this arbitration agreement by emailing customerservice@lifemantle.com within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.

15. Governing law & contact

These Terms are governed by the laws of the State of Nebraska and applicable United States federal law, without regard to conflict-of-laws rules. Subject to the arbitration section above, you and LifeMantle submit to the exclusive jurisdiction of the state and federal courts located in Nebraska for any matter not subject to arbitration. Questions? Email customerservice@lifemantle.com.